Terms of use and sale

Last updated: 22 October 2026

1. Who we are

LudicoAI is published by the person identified in the legal notice ("we"). Contact: support@ludicoai.com. By creating an account or using LudicoAI you accept these terms.

2. The service

LudicoAI helps you learn English with films and series: explanations of words and lines written by artificial intelligence, voices in several accents, the same expression found in other scenes, a library of excerpts, and - in the Windows app - the transcription of your own video files on your computer.

3. Your account

You sign in with your email address and a one-time code sent to it. One account per person; keep access to your mailbox. You must be at least 15. You can delete your account at any time (how).

4. Plans

Free: each month, 50 AI explanations, 30 searches for the same meaning in other scenes and 50 lines read aloud. Premium: each month, 1,500 AI explanations, 800 searches and 1,500 lines read aloud, for personal use (fair use). Allowances renew on the 1st of each month (UTC) and unused ones do not carry over. Answers already given to anyone are free and do not count. If we change the allowances, the change applies to the next billing period and we tell you at least 30 days before; you can cancel meanwhile.

5. Premium subscription

• Price: shown before you pay, taxes included where applicable. Monthly or yearly.
• Renewal: automatic at the end of each period, until you cancel.
• Cancelling: anytime - on Windows in the app (Learn → Your account → Manage my subscription) or with the link in your receipt; on Android in Google Play → Subscriptions. Premium stays until the end of the period already paid.
• Windows: our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
• Android: you buy through Google Play, under Google Play's terms.

6. Refunds and right of withdrawal

Premium starts as soon as you pay: by subscribing you ask for it to start immediately. You still have 14 days from your first payment to change your mind: write to support@ludicoai.com (or ask Paddle or Google Play) and your first payment is refunded in full - no questions asked. After that, renewals are not refunded, except where the law requires it; cancelling stops the next renewals.

7. Using LudicoAI fairly

• LudicoAI is for your personal, non-commercial learning.
• Do not share your account, get around the allowances, access our server with your own programs or scrape its content.
• Your own videos: you are responsible for having the right to use the files you open (your own recordings, or files you may lawfully use). LudicoAI only processes them on your computer, for your own learning.

8. The library

The library contains excerpts of works in the public domain or under Creative Commons licences, credited in the app; their licences apply to them. If you think an excerpt should not be there, write to support@ludicoai.com: we take it down while we check.

9. AI answers

Explanations, translations and voices are produced automatically. They are usually right but can be wrong: they are a learning aid, not a professional translation, and must not be relied on for legal, medical or other important decisions.

10. Availability

We do our best to keep LudicoAI available, but interruptions can happen (maintenance, providers' outages). We may suspend an account that abuses the service, after warning you when possible.

11. Liability

Nothing in these terms limits your rights as a consumer or our liability where the law forbids it (such as for gross negligence). Otherwise, we are liable only for direct and foreseeable damage, and at most for the amount you paid us in the last 12 months.

12. Intellectual property

The apps, their code, design and texts belong to the publisher. You may use them for your personal learning. What you save in My Learnings is yours.

13. Ending

You can stop at any time and delete your account. If we close the service, we will tell you at least 30 days before and refund the unused part of any prepaid period.

14. Changes to these terms

We may update these terms. For important changes we will tell you in the app or by email at least 30 days before they apply; if you disagree, you can cancel and delete your account.

15. Law and disputes

These terms are governed by French law; as a consumer you keep the protection of the mandatory rules of the country where you live. Please write to us first: most problems are solved quickly. If not, consumers can turn to the consumer mediator, free of charge: [Consumer mediator: name, address, website - to fill in]. The competent courts are those set by law.